How do I change games?

You can change games by tapping on the 'Home' Button at the top left corner of the screen to open the Game Selection Dialog.

How do I get XP?

XP, also known as Experience Points, are earned while you play slots, each time you spin. The more you bet, the more XP you earn with each s...

How do I level up?

You can level up by earning XP and filling up the XP meter. Once the meter is full, your level will increase and the meter will reset.

Why should I level up?

Leveling up will reward you with an unlock key. You can use the unlock keys to access new slot machine games. You can also trade in unlock k...

How do I unlock a game?

You can unlock a game by applying Unlock Keys to locked games in the Game Selection Dialog. Tap on the game icon to apply an Unlock Key. Som...

What's an Unlock Key?

An Unlock Key is used to access locked games. You can earn keys by leveling up. Your account can hold up to 200 keys.

Can I buy Unlock Keys?

Yes! You can buy Unlock Keys in the Shop. Press the '+' button to open the Shop, then scroll down to the Extras section.

Where do my Piggy Bank coins come from?

Coins are added to your Piggy Bank every time you spin. The coins added are on the house, not taken from your winnings.

How do I collect the coins in my Piggy Bank?

You can break open your Piggy Bank to collect your coins.The cost of breaking the Piggy Bank may increase over time, but so does the piggy's...

What is Double XP time?

By winning Double XP, you will receive twice as many experience points with each spin that you make for a limited time. The timer will conti...

How do I get Double XP time?

You have a chance to win Double XP time when you win a large amount of coins on a single spin. Double XP time can be won up to 3 times per d...

Why can't I always try to 'Double Up' my won coins?

The 'Double Up' balloon will only appear and give you the chance to double your won coins if you win at least 2x your bet amount from a sing...

How can I get more coins?

You can get more coins by:Opening your free chest every 4 hoursOpen silver and gold chests that are awarded every 20 and 50 spins.Trading in...

Can I cash out my coins to real money?

No.

What are Gems?

Gems are a premium currency that can either be purchased or collected from some types of chests and quests.Free chests sometimes contain gem...

What are Chests?

Chests are awarded based on number of spins, as long as there's a free spot available in the chest tray on the right hand side. There are al...

How do I open my chests?

Your 4 most recently won chests are stored in the 'Chest Drawer', which can be opened by tapping on the '<<' arrow on the far right si...

How do I get more chests?

You can collect a Free Chest every 4 hours and you can have up to two free chests ready to collect at any one time. Once you have collected ...

What are Daily Gifts and how do I collect them?

Daily Gifts are a free gift that you can collect each day that you play. Every day that you play, you can collect a gifts of coins, double X...

How do I report a problem?

If you encounter a problem with the game, please send us a message through the Help and Support form.You can reach this form by tapping on t...

What do chests contain?

Chests that are awarded during slot play contain coins and stickers.Free chests contain coins, and sometimes, gems.

How do I get Achievement Stickers?

Achievement stickers can only be collected by completing the required task on a specific game. Quests can be specific to a certain slots gam...

What are Quests and how do I complete them?

Quests are tasks that can be completed for rewards. There are 3 Daily Vegas Quests and 3 Big Vegas Quests available at any time. Your Daily ...

What if I don't have enough Stickers to complete a Quest?

If you do not have the required stickers to complete a quest, there are a number of ways you can collect them:Random stickers are given each...

What are Stickers?

Stickers are collectible items. They can be obtained through chests awarded by playing the game as well as bought individually or as part of...

It's the first of the month, what happened to my Daily Gifts?

Daily Gifts are a calendar month based reward system. Daily Gifts reset at the first of every month.

How do I get the 'Double Up' Achievement Sticker?

You can win this Achievement Sticker by making a successful pick from the 'Double Up' feature on that designated game.To play the 'Double Up...

Why didn't I get the 'Big Win' Achievement Sticker after my Big Win?

To win this Achievement Sticker, you must win a Big Win (by winning an amount at least 10x your bet amount) during regular spins. If you win...

How do I get a better place on the Leaderboard?

Your place on the Leaderboard is determined by the amount of coins that you win each week.The more you play, the more chances you have to wi...

How can I read more stories?

The story in Wild Cherry Slots is an experimental feature. Depending on user feedback, we'll add more stories in the future!

How can I review, update or remove my personal information?

If you wish to review, update your account details or request that we no longer use your information to provide you services contact us at s...

I've unlocked all games, what do I do with my extra keys?

You can save your keys for when new games are launched, which typically require a number of keys to unlock.  Your account can hold...

My gems are missing, where did my gems go?

You may have used gems to:open chests early in the chest traybuy chests in the shopbuy stickers in the shop

What are these bubbles? How can I get more?

When you spin the reels, cherry bubbles may randomly appear and will float around the screen. They are harmless soap bubbles and you can saf...